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Kayla Hatfield

Executive Director of Operations

As the Executive Director of Operations, Kayla Hatfield leads both current and future operational plans at Barrett Hospital & HealthCare, currently with a special emphasis on the growth and development of ambulatory services. Her oversight includes primary care, specialty care, rehabilitation services, ancillary services, and the outpatient clinics’ service contracts. Aligned with the Barrett Hospital leadership team, Kayla is responsible for the fiscal integrity of clinical operations, including ACO (Accountable Care Organization) measures, ensuring quality care is a top priority in the hospital’s financial management.

Born and raised in Southwest Montana, Kayla comes from a dynamic background in perioperative and ambulatory operations, as well as human resources, customer service, project management, rural provider education, service line and program development, care team innovation and optimization, EMR implementation and refinement, and community service. She prides herself on her inquisitive mindset, regularly seeking creative and thoughtful solutions and efficiencies while ensuring the hospital’s successes can continue on. Kayla’s aim is to utilize all her past experience to create an environment, in which community members can receive the high-quality care they need, close to home.

Kayla is committed to a culture of servant leadership, which translates directly to the care that Barrett Hospital & HealthCare provides to patients. Having recently concluded her eight-year tenure at Bozeman Health Deaconess Regional Medical Center, she has now brought her many years of experience back to Barrett, where she initially developed her passion for rural healthcare 13 years ago. Her commitment to excellent care is demonstrated by her obtainment of the 2016 Franklin S. Newman award, “in recognition of the commitment to the future of rural health.” Kayla’s involvement in the University of Washington's Montana rural medical schools, as well as her involvement with expanding PA & NP school opportunities and residency expansions in Montana, led to Kayla receiving this award. She plans to continue broadening the scope for more incredible care opportunities in our community.

Kayla earned a Bachelor’s degree in Business Management, with a minor in Health and Fitness Management, from the University of Montana-Western under an academic and volleyball scholarship. She is pursuing a Master’s degree in Business Administration from Grand Canyon University. Outside of work, Kayla can often be found in the mountains with her husband and two daughters, escaping cell-phone service and making long-lasting memories. She enjoys bringing the same passion she has toward her family to her work family and to the community of Dillon, which has been her home for the past 16 years.

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